Terms and Conditions

Payment

We accept payment via debit card, credit card or Paypal.

All debit and credit card payments are processed via Paypal for your security. No Paypal account is required, simply select “Check Out as Guest” on the Paypal Check Out Page.

Once your transaction has been completed a receipt for your purchase will be emailed to you.

UK Delivery

FREE delivery on all UK orders.

Your order will be sent via Royal Mail 1st class delivery and will be dispatched within one working day.

We will send you a dispatch notification as soon as your parcel is posted.

If you would like your order as soon as possible please contact us before Midday to allow us enough time to process your order.

Overseas Delivery

Overseas orders will be sent using Royal Mail International Signed For and are charged at cost.

If you are placing an order from abroad we will contact you to request payment of the postage costs after we have packed and weighed your parcel.

Please contact us if you would like us to estimate your shipping charges before you place your order.

Returns Policy

We want our customers to be completely satisfied with their purchase. If for any reason you are not completely satisfied you are welcome to return your order to us for a full refund.

When returning goods please notify us by email within 14 days of receipt of your order stating the reason for the return.

Please obtain a free certificate of posting at your local post office when returning your order.

If you return items for a replacement we will credit any over payment and send you the requested replacement; but we will have to charge postal costs for this service.

Stock Availability

All items shown on our website are subject to availability. We will let you know as soon as possible if an item you have ordered is not in stock. If you have already paid for the item(s) we will offer you a full refund.

Copyright

All text and images are the property of zjgems and cannot be copied without our permission. No part of this site may be used or duplicated without our permission.